Claims Management

It pays to have an advocate when you make a claim

Claims Management:

No matter how safe or cautious you are, accidents will still occur and their effects may be devastating. Our qualified claims staff can help alleviate the stress associated with this trying time. Our Claims Department can review and provide a monthly recap of all open claims and an historical comparison for our clients. This information can help better manage risk for the present and future.

The Rowley Agency claims and risk management teams are pleased to provide:

  • A 24/7 toll-free number for claims that occur during non-business hours. This will provide you with a knowledgeable staff member to discuss claims whenever the need arises.
  • Claims consultant’s cell phone number for easy all-hours access.
  • Diary of every claim reported for routine follow up.
  • Immediate notification upon change of a claim status.
  • Customized claims reviews.
  • A reserve analysis, which is instrumental in modification and reduction of claims.
  • Assistance with litigated claims including: aid in interrogatories, attend attorney meetings and accompany our clients to dispositions.

Please contact us if you would like to hear more about the guidance and support you need when facing a claim. If you are Rowley Agency customer and are ever involved in an accident, let us help.

Because accidents never sleep, we are available 24 hours a day, 7 days a week. Our claims department phone number is 1-800-238-3840. Please contact us when you safely can.